Speaker William Cruz told a room of about 50 students last night that if businesses don't acknowledge the various ways in which employees from different cultural backgrounds communicate, they could be in trouble.
"We assume that others perceive, judge and think the same way that we do," Cruz said. "Different cultures have different ways of communicating nonverbally."
Cruz gave his speech in the Information Sciences and Technology Building's Cybertorium yesterday in a seminar organized by the Society of Hispanic Professional Engineers (SHPE).
"We figured students need to learn how to interact with different cultures when they move on to the corporate world," said Eddy Chacon, liaison for the SHPE.
Cruz, who has made presentations at NASA, Kodak and Harvard, gave examples of how people from different cultures communicate the same ideas in different ways.
He added that people tend to make judgments about others' intelligence based solely on their accents, relating a story about a black man who didn't get a job for pronouncing the word "ask" as "axe" during an interview.

