Cell phone users calling Centre County 911 may soon be able to call in an emergency without having to know their exact location.
This spring, Centre County 911 will be upgraded with new technology that allows the emergency center to identify the exact location and identity of the cell phone caller.
"As of now, the call is routed to the nearest cell phone tower with the best signal," Centre County 911 Communications Director Dan Tancibok said. "We have no way of identifying the caller's exact location, and often the caller cannot tell us where they are."
Tancibok said the current system does not give the department a callback number.
The update will give the operator the phone number of the cell phone as well as the latitude and longitude of the caller's location.
Pennsylvania Emergency Management Agency (PEMA) spokesman Justin Fleming said each county in Pennsylvania is required to submit a 911 wireless plan.
"It is an issue of public safety, and the [Federal Communications Commission] is making a push for counties to do this," he said.
Andrew Becker, news and communications director at the Cellular Telecommunications Industry Association, said the lack of technology is particularly an issue in a place like Centre County, where there are many college students who use only cell phones.
"High-use cell phone areas especially need to get this wireless plan squared away," he said.
Fleming said the requirement is not a new piece of legislation, but after Gov. Ed Rendell took office, the wireless upgrade was made a major priority for PEMA.



